关于 Uptime Institute

Today's global information economy depends on data centers like never before. For more than 20 years, Uptime Institute, an independent division of The 451 Group, has served as an independent advisory body to all stakeholders in the industry responsible for the performance and availability of IT systems. We’ve helped the world's leading data center organizations design, build, maintain, and optimize their facilities, networks, and operations, while balancing costs, resources, performance, and efficiency in an ever-changing technology landscape.

Uptime Institute has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

If you would like to be considered for future positions in one of the areas outlined above, email a cover letter and resume to [email protected].

The 451 Group is an equal opportunity employer that provides competitive pay and benefits to its employees.

Current Openings

Business Development Director (North Asia Region Based/Shanghai/China)

Title:   Director, Business Development
地点: North Asia Region

Uptime Institute,是 451 集团的一个独立部门,是一个公正的咨询组织,致力于通过创新、协作和独立认证机制来提高关键业务基础设施的性能、效率及可靠性。Uptime Institute 为企业组织及第三方操作者、制造商和供应商提供业界领先的标准、教育、同行间交际、咨询和奖励计划,服务于负责 IT 服务可用性的所有利益相关者。在针对数据中心设计、构建及运营的 Tier Standards & Certifications 的制定和管理方面以及 Management & Operations Stamp of Approval、FORCSS® 方法及 Efficient IT Stamp of Approval 方面,Uptime Institute 获得了全球认可。Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking a business development professional with experience developing consulting business in the data center industry. This position will help expand the company’s North Asia’s sales activities across the current and developing service portfolio.

Based in North Asia, this position will be responsible to promote concepts and services, and close contracts (per company policies) for Uptime Institute services. The focus of this business development professional will include data center industry organizations and professionals for both existing and new accounts in the region.

The Director of Business Development will generate new direct and indirect/third-party sales opportunities for Uptime Institute’s M&O (Management & Operations) professional services in North Asia.

The M&O includes both operations assessments (Risk Assessments, Preliminary Reviews), operations certifications (Management & Operations Stamp of Approval) and strategic support in the development and implementation of a robust Facilities Management Programs (Facilities Management & Operations ([FMO] Advisory).

Responsibilities:

  • Work closely with North Asia sales team, as well as global executive team, to identify all strategic, long-term, or portfolio-wide opportunities.
  • Develop and manage incoming leads and ongoing industry outreach, including education of the industry regarding these offerings and the IP upon which they are based.
  • Manage maturing leads, supporting scope and price negotiation culminating in a proposal, and initiating the contract phase.
  • Maintain timely and accurate sales information and tracking through Uptime Institute's CRM (SalesForce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.

Requirements and Qualifications:

  • 3-5 years’ experience in Business development and market development background with demonstrable success in identifying new prospective customers, building a pipeline, and closing consulting agreements.
  • Strong knowledge of Data Center Infrastructure Management.
  • Capability to recognize, explore, and scope consulting services consistent with the focus and mission of Uptime Institute and its service offerings.
  • Proven sales track record exceeding goals with emphasis on securing and expanding profitable customer relationships.
  • Preference given for candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven experience in technical subject matter.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

To be considered for this opportunity, please send your CV, salary requirement with “Your Name-BD Director NAPAC" on the subject line to [email protected].

Inside Sales Representative (Middle East & Africa / Dubai Based)

Title: Inside Sales Representative
地点: Dubai, United Arab Emirates

Uptime Institute, an independent division of The 451 Group, is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry-leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers.

Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking an Inside Sales Representative (ISR) professional with experience in identifying and developing new business leads in the IT Infrastructure industry. This position will help expand the company’s enterprise engagement, and services revenue with the enterprise, across new and legacy services. Based in Dubai, this position will be responsible for prospecting and qualifying new leads for Uptime Institute services. This position will also be responsible for scheduling briefings and meetings with prospects. The Inside Sales Representative (ISR) will generate new direct and indirect/third-party sales leads and sales opportunities for Uptime Institute’s Efficient IT offerings, as well as management consulting for organizations in banking/finance, retail, transportation, utilities, petrochemical, defense, government, etc.




Responsibilities:

  • Work closely with Managing Directors and regional sales resources, as well as global executive team, to identify potential clients/new business via telephone and mass communication such as email or social media to introduce UIPS solution and secure sales appointments within target markets.
  • Prospecting and cold outreach including following up on leads and researching potential new prospect outlets.
  • Support the logistics of productive relationships with key decision makers.
  • Maintain timely and accurate contact and sales information and tracking through Uptime Institute's CRM (Salesforce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Consistently achieve qualified opportunity quotas to ensure product- and service-level revenue objectives.
  • Potential travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.


Requirements and Qualifications:

  • 3+ years’ experience in Sales Development or Inside Sales background with demonstrable success in identifying new prospective customers and building a pipeline.
  • Strong knowledge of supporting or interacting with senior enterprise stakeholders.
  • Capability to recognize consulting services opportunities consistent with the mission of enterprise engagement.
  • Preferred: Candidates with an intimate knowledge of procurement of consulting/professional services.
  • Preferred: Candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven track record achieving measurable inside sales goals in an automated sales environment where accurate entry and management of lead data in Salesforce CRM.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

To be considered for this opportunity, please send your CV, salary requirement with “Your Name-BD Director NAPAC" on the subject line to [email protected].

Inside Sales Representative (Europe / London Based)

Title: Inside Sales Representative
地点: 英国伦敦

Uptime Institute, an independent division of The 451 Group, is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry-leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers.

Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking an Inside Sales Representative (ISR) professional with experience in identifying and developing new business leads in the IT Infrastructure industry. This position will help expand the company’s enterprise engagement, and services revenue with the enterprise, across new and legacy services. Based in Dubai, this position will be responsible for prospecting and qualifying new leads for Uptime Institute services. This position will also be responsible for scheduling briefings and meetings with prospects. The Inside Sales Representative (ISR) will generate new direct and indirect/third-party sales leads and sales opportunities for Uptime Institute’s Efficient IT offerings, as well as management consulting for organizations in banking/finance, retail, transportation, utilities, petrochemical, defense, government, etc.




Responsibilities:

  • Work closely with Managing Directors and regional sales resources, as well as global executive team, to identify potential clients/new business via telephone and mass communication such as email or social media to introduce UIPS solution and secure sales appointments within target markets.
  • Prospecting and cold outreach including following up on leads and researching potential new prospect outlets.
  • Support the logistics of productive relationships with key decision makers.
  • Maintain timely and accurate contact and sales information and tracking through Uptime Institute's CRM (Salesforce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Consistently achieve qualified opportunity quotas to ensure product- and service-level revenue objectives.
  • Potential travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.


Requirements and Qualifications:

  • 3+ years’ experience in Sales Development or Inside Sales background with demonstrable success in identifying new prospective customers and building a pipeline.
  • Strong knowledge of supporting or interacting with senior enterprise stakeholders.
  • Capability to recognize consulting services opportunities consistent with the mission of enterprise engagement.
  • Preferred: Candidates with an intimate knowledge of procurement of consulting/professional services.
  • Preferred: Candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven track record achieving measurable inside sales goals in an automated sales environment where accurate entry and management of lead data in Salesforce CRM.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

To be considered for this opportunity, please send your CV, salary requirement with “Your Name-BD Director NAPAC" on the subject line to [email protected].

Inside Sales Representative (North America / Seattle Based)

Title: Inside Sales Representative
地点:  Seattle, United States

Uptime Institute, an independent division of The 451 Group, is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business-critical infrastructure through innovation, collaboration, and independent certifications. Uptime Institute serves all stakeholders responsible for IT service availability through industry-leading standards, education, peer-to-peer networking, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers.

Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operations, along with its Management & Operations (M&O) Stamp of Approval, FORCSS® methodology, and Efficient IT Stamp of Approval. Uptime Institute—The Global Data Center Authority®—has office locations in the U.S., Mexico, Costa Rica, Brazil, U.K., Spain, U.A.E., Russia, Taiwan, Singapore, Dubai, and Malaysia.

Uptime Institute is now seeking an Inside Sales Representative (ISR) professional with experience in identifying and developing new business leads in the IT Infrastructure industry. This position will help expand the company’s enterprise engagement, and services revenue with the enterprise, across new and legacy services. Based in Dubai, this position will be responsible for prospecting and qualifying new leads for Uptime Institute services. This position will also be responsible for scheduling briefings and meetings with prospects. The Inside Sales Representative (ISR) will generate new direct and indirect/third-party sales leads and sales opportunities for Uptime Institute’s Efficient IT offerings, as well as management consulting for organizations in banking/finance, retail, transportation, utilities, petrochemical, defense, government, etc.




Responsibilities:

  • Work closely with Managing Directors and regional sales resources, as well as global executive team, to identify potential clients/new business via telephone and mass communication such as email or social media to introduce UIPS solution and secure sales appointments within target markets.
  • Prospecting and cold outreach including following up on leads and researching potential new prospect outlets.
  • Support the logistics of productive relationships with key decision makers.
  • Maintain timely and accurate contact and sales information and tracking through Uptime Institute's CRM (Salesforce).
  • Facilitate follow-up and provide roll-up reporting to senior management.
  • Consistently achieve qualified opportunity quotas to ensure product- and service-level revenue objectives.
  • Potential travel in support of Uptime Institute events and on-site business development efforts both domestic and select overseas destinations are requisite for this position.


Requirements and Qualifications:

  • 3+ years’ experience in Sales Development or Inside Sales background with demonstrable success in identifying new prospective customers and building a pipeline.
  • Strong knowledge of supporting or interacting with senior enterprise stakeholders.
  • Capability to recognize consulting services opportunities consistent with the mission of enterprise engagement.
  • Preferred: Candidates with an intimate knowledge of procurement of consulting/professional services.
  • Preferred: Candidates with an Intimate knowledge of data center planning, design, construction, and operations—and a track record of selling services in this data center consulting discipline.
  • Strong verbal and written skills with proven track record achieving measurable inside sales goals in an automated sales environment where accurate entry and management of lead data in Salesforce CRM.
  • Strong networking, negotiating, and interpersonal skills.
  • A customer-centric approach.

To be considered for this opportunity, please send your CV, salary requirement with “Your Name-BD Director NAPAC" on the subject line to [email protected].

 


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