认证操作专家 (AOS)

获得创建和管理业务关键型数据中心运营的知识和专业知识,以降低风险并实现正常运行时间、性能和效率。

课程概述

If you’re responsible for managing business-critical facilities, the Accredited Operations Specialist (AOS) program provides a body of knowledge in every aspect of running an effective and sustainable data center — or portfolio of centers. Based on the principle that operations is the single greatest factor in sustaining uptime performance; training covers a broad range of topics including policies and procedures, staffing, business operations, maintenance, and risk management. Program participants learn to build and align their teams on the best practices to prevent and respond to data center incidents, operate efficiently, and achieve sustainable performance excellence.

AOS is an intensive 16 hour program and accreditation examination for data center managers and operators. Participants learn the concepts and criteria of developing and maintaining a comprehensive, world- class operations program to effectively manage high reliability data centers, from commissioning through the entire facility lifetime.

Why the Accredited Operations Specialist (AOS)?
The AOS curriculum provides instruction on the Tier Standard: Operational Sustainability。Developed by Uptime Institute experts who have managed and operated some of the world’s most elite data centers, AOS enables you to:

  • Build and sustain effective operational behaviors
  • Align operations to ever evolving business requirements
  • Prioritize practices and understand risks to focus on those factors that will most improve facility performance
  • Apply the Tier Standard to improve facility operations
  • Learn methods to measure and track a facility’s operational sustainability and efficiency
  • Provide a consistent and proven set of standards, processes, and measurements across an entire data center portfolio
  • Inspire a results oriented culture that achieves excellence
  • Protect the investment in facility equipment and systems, increasing asset lifespan and ROI

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Accredited Operations Specialist (AOS) Program Details

Program Content
介绍
  • Introduction to Management and Operations categories
  • Review of the most common Management and Operations deficiencies
Concept of Operations & Maintenance
  • Differences between operations and maintenance
  • Factors for deciding who operates and maintains your critical facilities
人员配置
  • Staffing development process
  • Staff qualifications
  • Organizational structure impacts
  • Defining roles and responsibilities for staff and support groups
关键设施的维护
  • Building a preventive maintenance program and annual schedule
  • Maintenance management system requirements for tracking activities
  • Vendor support
  • Predictive maintenance
  • Life-cycle planning
  • Housekeeping
操作文档
  • Site policies
  • Developing methods of procedure and other key documents
培训
  • Developing a training program and schedule
  • Vendor training requirements
容量管理
  • Capacity and load management
  • Determining critical capacities and forecasting when limits are reached
调试
  • How getting operation involved in commissioning leads to operations success
  • Establishing behaviors early in the development process that will ensure long- term success
建造特点
  • Building characteristics impacts on operations
机房位置风险
  • Defining risks to operational activities posed by natural and man-made factors
  • Evaluating site risks and determining advantages and disadvantages of multiple site locations
执行方法
  • Understanding the dependencies of all the various categories when creating the Management and Operation program
Program Duration
课程目标
Learner Profile
Pre-requisites
Certification
Costs & Credits

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