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数据中心运营评估

M&O Stamp of Approval 计划

In today's digital world, your data center is more important than ever. A single mission critical data center can house information representing hundreds of thousands of dollars, and vast amounts of sensitive data integral to keeping businesses running smoothly and efficiently. Maintaining uptime is of utmost importance. Most downtime can be attributed to human error, which is often preventable with the use of correct methods and techniques. 

By having the proper infrastructure in place and educating staff and management personnel, data center downtime caused by human error can be minimized. 

Uptime Institute is the global authority on data center standards and Tier Certification. Through more than 25 years of experience consulting at global critical facilities and data centers, we have created the Management & Operations Stamp of Approval Program incorporating some of the learnings and best practices of critical facilities around the world. By having your facilities assessed by the data center operations audit program, you will show your stakeholders you have confidence and dedication in your operations.

Once your business goes through an Uptime Institute data center management assessment, we deliver recommendations for minimizing downtime and help your data center teams introduce the industry's best practices to create a consistent and transparent data center operations program. We tailor our recommendations to complement your operation's dedication to limiting human error and to ensure your business has the process, procedures, and resources needed to keep downtime to a minimum. 

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保卫数据中心资产免受计划外停机头号原因影响

人为失误是大多数数据中心发生事件的原因。

实际上,不良操作实践对数据中心造成负面影响的可能性比其他任何诱因大 5 倍。 

M&O Stamp of Approval 全盘评估……

  • 人员配置和组织构建
  • 运维活动
  • 管理与规划
……确保贴合企业降低风险、缩减停机时间、提升运营效率的目标。

接受数据中心运营评估的益处

统一所有数据中心

提升多个数据中心的统一性和运营卓越性要比管理一个数据中心困难很多。您需要往返于法规、文化和气候因素各不相同的多个现场、区域以及国家/地区,因此技术和组织复杂性会成倍增长。

我们的 M&O 计划对这些困难了然于胸,树立框架,按照统一且可重复的流程加以解决。

减少人为失误事件

Uptime Institute 近期对成员提供的 20 年的异常事件数据进行了分析,分析表明 75% 以上的数据中心运行中断都是人为失误造成的。
我们的 M&O 计划帮您创建更好的流程,推进协作。它有助于加深跨级别跨部门沟通,从而进一步巩固程序,统一行为,在您的团队中贯彻行业最佳实践。

推动持续改进

数据中心卓越运营重在长时间保持纪律和统一,并不断适应环境变化。
我们的 M&O 计划帮助关键设施团队调整卓越运营实践,为他们提供放诸各团队、部门和文化而皆准的流程、程序与行业最佳实践,建立纪律和持续改进文化。

Reduce the Number and Severity of Incidents

Frequent or severe incidents can have a significant impact on your CapEx and OpEx costs. Keep the financial health of your data center safe with Uptime Institute.

Our M&O Stamp of Approval Program reduces the number and severity of incidents that have a meaningful impact on your OpEx and CapEx expenditures.

Reduce Insurance Premiums

When you prove you have taken measures to minimize downtime and are awarded the M&O Stamp of Approval, your insurance provider may use your award as a metric for reduced risk.

Our M&O Stamp of Approval is recognized by various insurance underwriters as a metric for risk and may reduce your premiums. 

Improve Maintenance Plans

Proper maintenance is the cornerstone of any data center's health. By performing preventive maintenance and keeping measures in place to address malfunctions, your data center will be more reliable and your organization will be better prepared when problems arise. 

Our M&O Program analyzes your data center's deferred and predictive maintenance procedures, equipment life-cycle plans and vendor support plans to provide recommendations for improving your maintenance protocols. 

Set Up Better Employee Staffing Practices

Placing the blame of downtime on front-line operators fails to recognize the influence of management on factors such as staffing, resource allocation and organizational culture. As we assess your data center's staffing, organization, process and procedures, planning and management, we will recommend new practices to minimize downtime.

Our M&O Program fully assesses your training, staffing, organization and management protocols to identify potential process improvements. 

Demonstrate a Commitment to Operational Excellence

When you have your data center operations assessed by Uptime Institute, it shows your stakeholders and the market that you are committed to operational excellence. 

Our M&O Stamp of Approval Program is widely considered the leading program of its kind in this industry, and completing it successfully commands a level of respect for your organization. 

数据中心 Management & Operations 评估的关键行为

若是将人为失误统统归咎于前线操作人员,就是忽视了上游决策、资源分配和组织文化的影响。这就是为什么 M&O 评估采用涵盖了五个类别下多个指标的整体观点。

全球数据中心所有者和运营商依赖 Uptime Institute

无论数据中心所有者和运营商是运营单一设施,还是管理全球多重设施,M&O Stamp of Approval 计划都能帮助他们在关键设施中协调统一,降低风险,构建持续改进文化。

The M&O Stamp of Approval shows that your data center's operations have been thoroughly assessed and mitigate risk. By putting Uptime Institute recommendations into place, your data center can reduce the opportunity for human error, enhance uptime percentages and improve working conditions. With an M&O Stamp of Approval, you will prove to stakeholders, insurers and management that your data center facility excels in this demanding industry. Some insurance companies offer better insurance policy terms and rates to data center owners who have earned the M&O Stamp of Approval.  

 

CNA Insurance 介绍他们为何向通过 M&O Stamp of Approval 的数据中心所有者提供更有利的保单条款和费率。

 

全球超过 350 家设施均已通过 M&O Stamp of Approval 认证

全球逾 350 家数据中心已通过 M&O Stamp of Approval 认证,表明它们在关键设施管理与运营方面的卓越表现已受到认可。Uptime Institute 推出的 M&O 计划支持客户减缓人为失误引发的风险,这是大多数停机事件的诱因,同时实现企业目标,增强资源利用率,提升效率和整体运营的可持续性。

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